State Farm® Insurance Agent John Smith

"Kaleigh Thomas served me perfectly and I would say she gave me all the options available and let me choose what I would go for. She made everything clear to me and I now know the actual differences in pricing. I will recommend her for auto insurance. Keep up the good work"

"Bill Wood was such a pleasure to work with, I’d recommend him to literally everyone. Lower prices than other companies I’ve looked at and the ability to speak directly to him vs a call center made everything so much easier. If you’re looking for a local agent who cares call and ask for Bill! Cannot speak highly enough of the service I received!"

"really great service from kaleigh today as she work throughly to ensure the best prices for me… would recommend"

"Very helpful staff, it’s always nice to call the office and someone actually picks up the phone and is eager to help. I get quick responses and recommend this office to anyone that’s asking for an Insurance referral."

"My husband and I are fairly new to the area and changed to John Smith office for a local State Farm provider. Every time we have gone in the staff has taken care of and address our new insurance needs quickly and efficiently. They are also very nice and professional."

"Excellent service from Bill"

"I had a great experience working with Bill. He was very helpful, and the process was easy and expeditious. Thank you Bill!"

"Awesome experience with Bill, he was able to save us several hundreds of dollars and we combined our vehicles and boats now under one carrier. Thank you Bill!! We look forward to continuing business with you in the future and will highly recommend you."

"Bill Wood and Sarah took their time and professionally explained my new State Farm Insurance coverage. This is the first time using a different company in many decades and I feel good about my decision to look elsewhere for car coverage and if this is how John Smith Insurance takes care of their clients then I'll be staying with State Farm Insurance for the rest of my days. I was a pleasure doing business with JSI and SFI and also a great experience too. Thanks again and Love To All."

"The agent that helped me was amazing helping me get a lower rate while adding life insurance to my policy as I'm a single dad and had already been looking for life insurance. Highly recommend"

"Bill was great and helped me get the best auto insurance coverage. The full coverage policy I signed up for was half the price the crooks at GEICO quoted me. 20/10 would recommend."

"I am s retired Food Service Owner of 50 years. I have owned and operated top ten Restaurants from Coast to Coast. The secret to succes is “Quality Service!” John Smith State Farm Insurance sets the bar!! Fabulous service! Great personal communication ! I hiighly reccomemd this business!"

"Kim is my angel sent from heaven. She has been nothing short of amazing for me since day 1. If you get a chance to work with her you are in amazing hands. Thank you so much Kim for being there every time I need you with a smile on your face, ready to help. State Farm of Mount Dora is lucky to have you! 🤍"

"Bill Wood is awesome and would recommend his services at State Farm insurance. He is honest and fair and helped me in a bind while closing on a house. I will also give my auto insurance as well. Prices are awesome considering all the others out there. Again use Bill Wood in Mount Dora you will not be disappointed’!!!’"

"Friendly, kind and helpful staff! Always available and incredibly nice!"

"STATE FARM OF MT DORA! Mrs, Kim has been Awesome representation for you guys and for us to work with on All our company policies and coverages. Very Knowledgeable and Respectful to our commercial policy needs. Every time I get off the phone with her, I gain a little more knowledge and love for her in what she does helping clients. thanks again for being genuine in what you do!! SWITCH PHASE ELECTRICAL GREATLY APPREACIATES YOU!!"

"Stopped in for a review of our insurance. Kiersten was very helpful and came up with several different options. We also discussed our aging house and roof so that we can plan ahead on possible roof replacement so that we don't have any interruption in coverage. We are completely satisfied with the experience and highly recommend this agency."

"Switched to State Farm when I bought my new car and Bill was awesome! He quoted me the lowest rate out of every other company, and explained everything thoroughly. Awesome customer service, and I highly recommend him when looking for insurance."

"I switched to State Farm !!! Agent Bill Wood was an absolute pleasure to work with. Extremely Knowledgeable, No pressure and saved me money! He even worked after hours to get my policy done within my deadline! Highly recommend!"

"Bill Wood has been amazing. He listens and quickly responds to any questions or request."

"Bill explained everything he was very professional I would definitely recommend him 👍👍"

"Thought I sent this review weeks ago. First, I give FIVE STARS to Sarah Kwaak, a State Farm Customer Service Representative. Will explain later. If I could give a Star Rating in sections, I'll also give Five Stars how smooth everything went changing to State Farm for auto insurance. Now I'm giving One Star, for a "Renters Insurance Policy." This agency caused me to pay an additional $50 extra on rent for two months straight. To make this VERY long story short, this went on from 1/23/24 till April. With several phone calls from a staff member @ leasing office along with me sitting right there, speaking with Kiersten telling her what was needed, plus, several emails I sent to Kiersten, also letting her know "I will be paying an additional $50 on rent until this renters insurance policy is correct. One day I called the agency & spoke with Sarah Kwaak. It was my first time ever speaking with Sarah. Sarah listened to me telling her the whole story & how disappointed I was with this agency, plus, I'm a retiree. I told her I had written several emails to the apartment corporate office trying to get both $50 charges waived. Sarah kindly said, "if I would like her to, she too, will send an email to the apartment corporate office on my behalf. She explained to them, "even though the renters insurance was not exactly how they wanted it, I still had renters Insurance." Overall, I can only give 3 stars to this agency. P.s. corporate did not give me any reimbursement."

"Bill from state farm and their team are honest, quick and always get me what I need. Love doing business with them."

"Have been with this insurance for a decade- literally!! NEVER been in an accident where I was at fault, no tickets in the last 5 years, I’m on auto pay so a bill is never left unpaid. I call to notify of an address change coming up on the 1st , and my monthly payment went up $90 a month. No explanation. Just said “it’s cause of the address change” (to Debary, mind you). “It’s not like I can really change anything, this is what it is”. I said okay, looks like I need to go auto insurance shopping! Wasn’t much sympathy on the other end. I got my bill today, haven’t switched addresses yet, and it’s $30 more than it usually is. Wonder why. They WILL increase your rates."

"Very efficient and responsive. Was given a great price as well"