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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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John Pfister

December 4, 2025

5  out of  5
rating by John Pfister
"Great experience. Very straight forward and was able to get me a much better rate then anywhere else. Bill was a ton of help and made it very easy to get through everything"
We responded:
"John, I am pleased to hear that Bill was able to make your transition a breeze! We aim to provide knowledge to our insureds in a clear and concise way so that they are able to quickly ascertain the best decision for them and their personal needs. Welcome to the neighborhood! Best, John S. "
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David Crocker

December 4, 2025

5  out of  5
rating by David Crocker
"Sarah was a great help with a recent document request I made. She helped with what I needed very quickly. I really appreciated her help."
We responded:
" David, Thank you for the great feedback. I’m glad to hear that Sarah was able to quickly and effectively handle what you needed! Glad to have you in the neighborhood. Best, John S. "
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Deborah Flint

November 20, 2025

5  out of  5
rating by Deborah Flint
"We met with Sarah Kwaak at John Smith State Farm. She was very helpful and guided us on what we needed to do in order to transfer our policies to this agency. We started the process on a Friday evening and by Tuesday morning the transfer was complete and she managed to find that three of our auto policies were not set up for low mileage discounts. She also found that my license was listed from a previous state. Everything has been changed and we could not be happier. We highly recommend this agency and in particular want to recognize Sarah for her promptness to the situation we were in."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Thomas Hudson

November 17, 2025

5  out of  5
rating by Thomas Hudson
"Outstanding experience today speaking with Kim. She was very knowledgeable and professional with the products they offer. She definitely was a breath of fresh air compared to other insurance companies I have spoken too in the last few weeks. Outstanding service and is highly recommended. Thank you Kim!"
We responded:
"Thank you so much for your review. Kim is wonderful and well versed in this environment. Her and the rest of my team believe that knowledge is key to ensuring that your and your family's needs are protected in the ways you need them to be. John S."
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Brian Perry

November 10, 2025

5  out of  5
rating by Brian Perry
"Great experience today easy and seamless process to cancel my elderly father’s insurance. Very straightforward very professional done in a quick fashion."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chartavion Johnson

October 24, 2025

5  out of  5
rating by Chartavion Johnson
"Great service bill wood helped me with my auto insurance and it was great he did very good job and kept in contact with me and explained the insurance for me piece by piece the auto insurance rate for me was a great price if your thinking about getting insurance from anywhere this is the place to go"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kyle Badger

October 17, 2025

5  out of  5
rating by Kyle Badger
"John Smith State Farm in Mt. Dora delivers professional, friendly, and knowledgeable insurance service. Great choice for auto, homeowners, and life insurance policies!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brandon Shea

October 16, 2025

5  out of  5
rating by Brandon Shea
"Always love state farm and their agents great company and great people"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Vernon

October 16, 2025

5  out of  5
rating by Lisa Vernon
"Kaleigh was very professional and knowledgeable."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Christopher Ruland

October 10, 2025

5  out of  5
rating by Christopher Ruland
"Kaleigh was a real one ✊"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Danica Allen

October 6, 2025

5  out of  5
rating by Danica Allen
"Bill Wood was incredibly helpful in getting me a new policy quickly and for a waayyy better price than I was paying with another insurer. Highly recommend doing business with him!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Stephanie Summers

September 30, 2025

5  out of  5
rating by Stephanie Summers
"Bill made the process of switching car insurance seamless! Process was quick and easy! Thanks again!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lenny Greenberg

August 15, 2025

5  out of  5
rating by Lenny Greenberg
"Great job very pleasant"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Katelyn Bowman

August 15, 2025

5  out of  5
rating by Katelyn Bowman
"The staff is friendly, competitive pricing on their policies. Have been with them for years"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Nonna Olson

August 15, 2025

5  out of  5
rating by Nonna Olson
"Friendly and helpful staff. I highly recommend this State Farm agent. Convenient location."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jules Lynn

August 8, 2025

5  out of  5
rating by Jules Lynn
"Well… This was my first experience with State Farm and let me tell you, I’m a customer for life!! Kim was awesome.. very friendly, very knowledgeable. Everything went easy and before I knew it, we were done… Actually called thinking I might just get a quote and before I knew it, the deal was sealed and I was insured and got a better rate and a better policy so I could not be happier and would highly highly recommend this office… Just ask for Kim she will take care of you, I promise!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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arlynn hansell

July 31, 2025

5  out of  5
rating by arlynn hansell
"I have been a very satisfied SF customer now for 27 years! Kayleigh at the Florida office is so wonderful to speak with and work with!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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nyah ward

July 30, 2025

5  out of  5
rating by nyah ward
"Love statefarm friendly staff! Personally for me Alison , Sarah , & bill are amazing!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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thomas spiegel

July 5, 2025

5  out of  5
rating by thomas spiegel
"Friendly and good with information and price, also quick.thank you.plus they Worked as a Real Team to get my information."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Mari B

June 26, 2025

5  out of  5
rating by Mari B
"Bill wood and Alison are amazing both have done a great job. Bill takes his time in explaining everything and very patient. Alison she’s amazing as well very understanding and gets the job done. Thank you both so much you both are rock stars"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Kaitlyn Vasquez

June 25, 2025

5  out of  5
rating by Kaitlyn Vasquez
"Bill was amazing he helped me find insurance that was affordable for me! The process was fast and easy !"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gordie Allen

June 18, 2025

5  out of  5
rating by Gordie Allen
"Awesome customer service oriented agency.. Kim was knowledgeable, courteous, and quick to respond to all my questions! I’ve dealt with many Insurance Agencies in my life but this one is one of the best!"
We responded:
"Gordie, Thank you for your thoughtful review! Kim is wonderful and is an reflection of what you will get from the rest of my staff with each and every experience. I truly appreciate your feedback. Best, John S. "
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Melissa Dawkins

June 4, 2025

5  out of  5
rating by Melissa Dawkins
"Always excellent customer service.."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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G.I. Company

May 20, 2025

5  out of  5
rating by G.I. Company
"I had an excellent experience with Bill getting me a quote. He was courteous and helpful. Highly recommend!"
We responded:
"G.I. Company, I am so glad to hear that you had such a positive experience with Bill! Welcome to the neighborhood! Best, John S. "
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Hal Randy W

May 14, 2025

5  out of  5
rating by Hal Randy W
"Always helpful and friendly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."